Living in a World of Convenience
As a society, we value convenience now more than ever with on demand services, such as Uber, Lyft, and Amazon Prime, soaring in popularity. Therefore, it’s not surprising that people do not like to spend their valuable time in a physician’s waiting room. I go to great lengths to avoid these long waits - I read online reviews to find the most efficient offices, utilize virtual care, or make my appointments at odd times to avoid peak hours.
Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Customer Experience, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Patient Experience, Process Improvement, Vendor Partners, Vendor Selection, IT solutions, Digital Solutions, Patient Wait Times, Patient Satisfaction
Being Proactive about Behavioral Health
Based on our clients’ major initiatives, we’ve seen an increase in employee and patient engagement wellness projects on our platform over the last six months. These projects mainly focus on the physical well-being of a given population, but what about mental health initiatives?
With the high-profile suicides of celebrities such as Kate Spade, Anthony Bourdain, and Robin Williams, there is increased concern about mental well-being and its role in overall health and wellness. It’s also very likely that we all have been touched personally by suicide: rates are up 25% since 1999, and suicide is now a top 10 cause of death in the United States. While we’re willing to help our loved ones who are struggling, symptoms are often hidden to seem ‘normal’ and avoided to ‘not feel like a burden.’ Furthermore, 54% of suicide victims have no report of prior mental illness.
Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Vendor Partners, IT solutions, Behavioral Health, Digital Solutions, Mental Health
Finding Digital Solutions for Mental Health
We work with some pretty incredible innovation teams, and Providence St. Joseph Health (PSJH) is high on our list of favorite partners. Recently, they published an article in Forbes highlighting the impact of digital health initiatives for mental health, and (fun fact!) they used Lucro for their vendor evaluation.
Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Customers, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Vendor Partners, Vendor Selection, IT solutions, Behavioral Health, Digital Solutions, Mental Health
When providers think of purchased services, their minds typically go to facility support, IT, and ancillary services. However, this scope is too limited and doesnt encompass the full breadth of what falls under the definition of purchased services. The fact is, there are over 250 clinical services that are categorized as a purchased service including pharmacy compounding services, dialysis services, imaging services, and neurology services.
What is RPA? Should you be using it in your healthcare organization?
Have you heard people talk about RPA, or Robotic Process Automation? It’s a buzzword lately (and really, who doesn’t love robots!). So what is it? What does it do? How can my team benefit?
Key takeaways from recent webinar on Dialysis coming soon!
A large percentage of a hospitals overall cost structure is comprised of staffing and related payroll. Yet, the outsourced staffing industry does not maintain adequate transparency when it comes to managing costs to the end users, making price assessments difficult for health systems.
Below we've compiled the key takeaways from our recent educational webinar in which we provide information for health systems to more easily assess pricing and best practices when evaluating Staffing and Locum Tenens vendors. Read the synopsis below.
Click hereto request the full webinar recording.
Who is designing your employee experience?
Product designers focus on experience design, a growing field popularized by iconic designers like Dieter Rams of Braun or Jony Ive of Apple. Designing experiences is all about creating a genuine connection with the people using your product. It’s not the “feel” of a product. It’s the feelings you get when using it. Experts engineer those emotions.
So, why don’t we invest the same effort in our employees’ experiences? Especially when they are responsible for our users’ experiences?
Dialysis is a necessary procedure that allows nearly 500,000 patients in the United States with kidney failure the opportunity to live normal, productive lives. The treatment removes waste, salt, and extra water when the native kidneys are no longer able. Though there are several types of dialysis, the most common is Hemodialysis, in which blood is removed from the body, run through a dialyzer, cleaned, and replaced into the body. Dialysis takes three hours to complete and is offered by health systems as inpatient and outpatient treatments.
Healthcare spending in the United States is the stuff of legenda massive expenditure that only grows bigger each and every year. According to the National Health Expenditure Accounts (NHEA), U.S. healthcare spending rose 4.3% in 2016 to $3.3 trillion or $10,348 per person. These figures represent a 17.9% share of Gross Domestic Product. While this money does go to securing some truly great healthcare, there is also much waste hidden in these annual numbers. A report by the National Academy of Medicine estimates that the nations healthcare system wastes $765 billion annually, with $210 billion spent on unnecessary or overpriced care. One way health system leaders can drive leaner operations and reduce wasteful spending is through the use of purchase orders (POs).
If youre responsible for leading a healthcare system, you already know that numerous vendors are required to ensure operations run smoothly. There are the various medical device suppliers physicians depend on for treating patients, janitorial services that keep facilities clean, landscapers that maintain an immaculate exterior, cafeteria services that make sure people are fed, and many other contractors who contribute to a functioning hospital.