When providers think of purchased services, their minds typically go to facility support, IT, and ancillary services. However, this scope is too limited and doesnt encompass the full breadth of what falls under the definition of purchased services. The fact is, there are over 250 clinical services that are categorized as a purchased service including pharmacy compounding services, dialysis services, imaging services, and neurology services.
What is RPA? Should you be using it in your healthcare organization?
Have you heard people talk about RPA, or Robotic Process Automation? It’s a buzzword lately (and really, who doesn’t love robots!). So what is it? What does it do? How can my team benefit?
Key takeaways from recent webinar on Dialysis coming soon!
A large percentage of a hospitals overall cost structure is comprised of staffing and related payroll. Yet, the outsourced staffing industry does not maintain adequate transparency when it comes to managing costs to the end users, making price assessments difficult for health systems.
Below we've compiled the key takeaways from our recent educational webinar in which we provide information for health systems to more easily assess pricing and best practices when evaluating Staffing and Locum Tenens vendors. Read the synopsis below.
Click hereto request the full webinar recording.
Who is designing your employee experience?
Product designers focus on experience design, a growing field popularized by iconic designers like Dieter Rams of Braun or Jony Ive of Apple. Designing experiences is all about creating a genuine connection with the people using your product. It’s not the “feel” of a product. It’s the feelings you get when using it. Experts engineer those emotions.
So, why don’t we invest the same effort in our employees’ experiences? Especially when they are responsible for our users’ experiences?
Dialysis is a necessary procedure that allows nearly 500,000 patients in the United States with kidney failure the opportunity to live normal, productive lives. The treatment removes waste, salt, and extra water when the native kidneys are no longer able. Though there are several types of dialysis, the most common is Hemodialysis, in which blood is removed from the body, run through a dialyzer, cleaned, and replaced into the body. Dialysis takes three hours to complete and is offered by health systems as inpatient and outpatient treatments.
Healthcare spending in the United States is the stuff of legenda massive expenditure that only grows bigger each and every year. According to the National Health Expenditure Accounts (NHEA), U.S. healthcare spending rose 4.3% in 2016 to $3.3 trillion or $10,348 per person. These figures represent a 17.9% share of Gross Domestic Product. While this money does go to securing some truly great healthcare, there is also much waste hidden in these annual numbers. A report by the National Academy of Medicine estimates that the nations healthcare system wastes $765 billion annually, with $210 billion spent on unnecessary or overpriced care. One way health system leaders can drive leaner operations and reduce wasteful spending is through the use of purchase orders (POs).
If youre responsible for leading a healthcare system, you already know that numerous vendors are required to ensure operations run smoothly. There are the various medical device suppliers physicians depend on for treating patients, janitorial services that keep facilities clean, landscapers that maintain an immaculate exterior, cafeteria services that make sure people are fed, and many other contractors who contribute to a functioning hospital.
Hi friends & followers!
We managed over 180 vendor selection projects on our platform in the the past year (Q1 2017- Q1 2018). Our projects ranged considerably - from Analytics to Virtual Reality (someone create a project that starts with Z!). Healthcare organizations were overwhelmingly looking for new ways to improve care, cut costs, and streamline operations. Here’s a breakdown of the categories of projects that appeared in Lucro over the last year and a half:
Healthcare is notorious for long, crawling purchase cycles, and no process better demonstrates that than an “RFP.” Used to compare and evaluate vendor products, this approach was once the gold standard for vendor diligence, but it has come at a price, specifically limiting organizations’ ability to innovate and see faster returns on their purchases.
Speed Up Your RFP Process to Deliver a Solution More Rapidly
Most organizations use a Request for Proposal (RFP) as part of a selection process to solicit vendors for products or services. Historically, this questionnaire format helped organizations manage the complexity of the products evaluated, ensure that a vendor can fulfill its promises, and document the diligence necessary to purchase goods. RFPs assemble needs from various departments into requirements, usually compiled in a spreadsheet, and are sent to Vendors to respond. Vendors document their capability to meet those requirements, from which a project owner or selection committee selects the best solution for their need.
In todays evolving and uncertain healthcare landscape, hospital administrators are continually searching for ways to reduce costs and meet annual savings goals. Purchased services categories remain a significant budget area full of opportunity for reducing expenses. Dollars spent on services performed by outside suppliers account for up to 45% of a providers non-labor budget. Proactive management of service categories will uncover that providers unnecessarily pay for duplicative services, incur hidden fees and penalties, and wrestle with rogue spending with non-contracted suppliers.
Managing purchased services is no easy task. Utilizing an average of 1,505 suppliers to perform services spanning an average of 383 categories, requires diligent oversight and management. Even the most seasoned purchased services professional is challenged in mastering the nuances with each service category while simultaneously managing the strategic sourcing process for the constant churn of contracts. Still, veterans in this space have invested years of dedication, acute attention to detail, and have even experienced trial and error spanning a variety of service categories. Collectively, experts across healthcare have accumulated knowledge and experience related to category-specific best practices.