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Improving Patient Wait Times: Vital to Patient Satisfaction

Posted by Allie Gutermuth on Aug 2, 2018 11:32:02 AM

Living in a World of Convenience

As a society, we value convenience now more than ever with on demand services, such as Uber, Lyft, and Amazon Prime, soaring in popularity. Therefore, it’s not surprising that people do not like to spend their valuable time in a physician’s waiting room. I go to great lengths to avoid these long waits - I read online reviews to find the most efficient offices, utilize virtual care, or make my appointments at odd times to avoid peak hours.

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Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Customer Experience, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Patient Experience, Process Improvement, Vendor Partners, Vendor Selection, IT solutions, Digital Solutions, Patient Wait Times, Patient Satisfaction

Behavioral Health: What are you doing for your patients and employees?

Posted by Lauren Lovelady on Jul 5, 2018 1:44:02 PM

Being Proactive about Behavioral Health

Based on our clients’ major initiatives, we’ve seen an increase in employee and patient engagement wellness projects on our platform over the last six months. These projects mainly focus on the physical well-being of a given population, but what about mental health initiatives?

With the high-profile suicides of celebrities such as Kate Spade, Anthony Bourdain, and Robin Williams, there is increased concern about mental well-being and its role in overall health and wellness. It’s also very likely that we all have been touched personally by suicide: rates are up 25% since 1999, and suicide is now a top 10 cause of death in the United States. While we’re willing to help our loved ones who are struggling, symptoms are often hidden to seem ‘normal’ and avoided to ‘not feel like a burden.’ Furthermore, 54% of suicide victims have no report of prior mental illness.

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Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Vendor Partners, IT solutions, Behavioral Health, Digital Solutions, Mental Health

Spotlight on Digital Solutions for Mental Health: The Providence St. Joseph Health Experience

Posted by Denise Hicks on Jun 27, 2018 2:11:50 PM

Finding Digital Solutions for Mental Health

We work with some pretty incredible innovation teams, and Providence St. Joseph Health (PSJH) is high on our list of favorite partners. Recently, they published an article in Forbes highlighting the impact of digital health initiatives for mental health, and (fun fact!) they used Lucro for their vendor evaluation.

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Topics: Healthcare Vendors, Healthcare Leaders, Hospitals, Customers, Thought Leaders, healthcare innovation, healthcare IT vendors, Innovation, Vendor Partners, Vendor Selection, IT solutions, Behavioral Health, Digital Solutions, Mental Health

Clinical Services: To outsource or To Not Outsource, That Is the Question

Posted by Valify Team on Jun 20, 2018 7:09:32 AM

When providers think of purchased services, their minds typically go to facility support, IT, and ancillary services. However, this scope is too limited and doesnt encompass the full breadth of what falls under the definition of purchased services. The fact is, there are over 250 clinical services that are categorized as a purchased service including pharmacy compounding services, dialysis services, imaging services, and neurology services.

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Topics: Uncategorized

RPA: Robotic Process Automation - Can Robots Really Help?

Posted by Denise Hicks on Jun 15, 2018 11:26:27 AM

What is RPA? Should you be using it in your healthcare organization?

Have you heard people talk about RPA, or Robotic Process Automation? It’s a buzzword lately (and really, who doesn’t love robots!). So what is it? What does it do? How can my team benefit?

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Topics: Healthcare Leaders, Thought Leaders, Innovation, Process Improvement, Vendor Selection, Workforce Productivity, Robotic Process Automation

Key Takeaways: Locum Tenens Webinar

Posted by Valify Team on Jun 15, 2018 3:30:00 AM

Key takeaways from recent webinar on Dialysis coming soon!


A large percentage of a hospitals overall cost structure is comprised of staffing and related payroll. Yet, the outsourced staffing industry does not maintain adequate transparency when it comes to managing costs to the end users, making price assessments difficult for health systems.

Below we've compiled the key takeaways from our recent educational webinar in which we provide information for health systems to more easily assess pricing and best practices when evaluating Staffing and Locum Tenens vendors. Read the synopsis below.

Click hereto request the full webinar recording.

Also check out our in-depth articles onStaffingandLocum Tenensfor additional background information.

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Topics: Locum Tenens, Uncategorized

Investing in Employee Experience - How employee engagement can help your bottom line

Posted by Cash Forshee on Jun 6, 2018 12:04:19 PM

Who is designing your employee experience?

Product designers focus on experience design, a growing field popularized by iconic designers like Dieter Rams of Braun or Jony Ive of Apple. Designing experiences is all about creating a genuine connection with the people using your product. It’s not the “feel” of a product. It’s the feelings you get when using it. Experts engineer those emotions.

So, why don’t we invest the same effort in our employees’ experiences? Especially when they are responsible for our users’ experiences?

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Topics: User Experience, Design Thinking, Thought Leaders, Process Improvement, Employee Experience, Employee Engagement, Workforce Productivity

Market Analysis: Dialysis

Posted by Valify Team on May 31, 2018 5:10:46 AM

Dialysis is a necessary procedure that allows nearly 500,000 patients in the United States with kidney failure the opportunity to live normal, productive lives. The treatment removes waste, salt, and extra water when the native kidneys are no longer able. Though there are several types of dialysis, the most common is Hemodialysis, in which blood is removed from the body, run through a dialyzer, cleaned, and replaced into the body. Dialysis takes three hours to complete and is offered by health systems as inpatient and outpatient treatments.

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Topics: Uncategorized

Using Purchase Orders to Cut Wasteful Healthcare Spending

Posted by Valify Team on May 22, 2018 10:59:37 AM

Healthcare spending in the United States is the stuff of legenda massive expenditure that only grows bigger each and every year. According to the National Health Expenditure Accounts (NHEA), U.S. healthcare spending rose 4.3% in 2016 to $3.3 trillion or $10,348 per person. These figures represent a 17.9% share of Gross Domestic Product.[1] While this money does go to securing some truly great healthcare, there is also much waste hidden in these annual numbers. A report by the National Academy of Medicine estimates that the nations healthcare system wastes $765 billion annually, with $210 billion spent on unnecessary or overpriced care.[2] One way health system leaders can drive leaner operations and reduce wasteful spending is through the use of purchase orders (POs).

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Topics: Uncategorized

Your Hospital Should Regularly Audit Purchased Services Vendors. Here’s Why.

Posted by Valify Team on May 8, 2018 7:10:23 AM

If youre responsible for leading a healthcare system, you already know that numerous vendors are required to ensure operations run smoothly. There are the various medical device suppliers physicians depend on for treating patients, janitorial services that keep facilities clean, landscapers that maintain an immaculate exterior, cafeteria services that make sure people are fed, and many other contractors who contribute to a functioning hospital.

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Topics: Uncategorized

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