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Chris Heckler

Chris Heckler
Chris Heckler is the President and Chief Executive Officer of Valify, a purchased services analytics company. Chris is a purchased services expert with extensive experience working with both national and regional GPOs, as well as, directly with health systems. He has more than 11 years of healthcare contracting experience.
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Recent Posts

Hospital Document Management Part 5: Document Printing

Posted by Chris Heckler on Apr 24, 2015 10:39:03 AM

In previous posts of this series, we learned about why hospital document management matters and talked about three of the four main categories of document management: 

Storage

Scanning

Shredding

Today’s post focuses on the last aspect: printing.

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Topics: Purchased Services

Advanced Contracting Tip: Taking Advantage of Market Conditions

Posted by Chris Heckler on Apr 17, 2015 2:45:00 PM

Let’s face it. There are some companies that intimidate us when it’s time to negotiate a new agreement.  I’m not afraid to say it, and I’ve been doing this a long time. Technically, you might not be intimidated as much as you are feeling like you don’t have any negotiating power, which to me is a little intimidating. But that’s how these blue chip companies got so big in the first place. They make you feel like you have no other option or you might lose your job. What’s the old saying, “Nobody ever got fired for choosing IBM”?

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Topics: Purchased Services

The Biggest Myths About Hospital Purchased Services

Posted by Chris Heckler on Apr 7, 2015 8:00:00 AM

You might be surprised to hear that hospital purchased services categories are still not getting much attention in some organizations across the country. In fact, people often have misconceptions aboutwhat exactly hospital purchased services are and how much they are spending on them. Therefore, we decided to help clear up the confusion.

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Topics: Purchased Services

Reference Labs: Choosing a Primary Vendor

Posted by Chris Heckler on Apr 3, 2015 8:00:00 AM

Do you know how many reference labs your hospital is using? If it’s a question you haven’t considered, you’re not alone: most hospital executives aren’t aware of how many reference labs their hospitals rely on. We pulled the average number of reference labs being used across the 60+ hospitals within Valify, and I’m surprised to inform you that it’s 15 unique vendors.

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Topics: Purchased Services

Hospital Document Management (Part 4): Document Shredding

Posted by Chris Heckler on Apr 1, 2015 11:42:16 AM

Every hospital is most likely already using a shredding vendor at some level, but did you know that the average document security breach costs organizations $5.85 Million in fees and lost revenue? If you think this can’t happen to your organization, think again. I’m sure this hospital in Georgia didn’t think that their patient records would be blowing across their community after their shredding vendor picked them up either. 

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Topics: Purchased Services

Freight Management: The Easiest Purchased Services Category to Find Savings

Posted by Chris Heckler on Mar 27, 2015 8:00:00 AM

Shipping and receiving are among the fundamental processes of most businesses, and healthcare is no exception. In the healthcare industry, we call shipping and receiving inbound and outbound freight. You might be surprised at how much your health system purchases directly from a vendor (instead of a distributor) and then has it shipped for next day delivery. This is usually due to unexpected surgeries that come up that need special products or it’s from overly cautious buyers who don’t trust that their supply chain department will get them the products they need on time through their normal process.

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Topics: Purchased Services

Purchased Services: How to Control Rogue Spending

Posted by Chris Heckler on Mar 24, 2015 8:00:00 AM

You (or your consultant or GPO) have done all the legwork to save money on a purchased services category, and all of the new contracts are signed. Yet, somehow, the numbers aren’t lining up the way you projected. It turns out that not everyone at your organization ended up jumping on board with the agreed-upon plan. So how can you make sure that identified savings are actually being realized?

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Topics: Purchased Services

Medical Gas Contracting Best Practices

Posted by Chris Heckler on Mar 20, 2015 12:04:59 PM

On the surface, medical gas may be just another commodity for hospital systems. Yet a lack of research and poorly negotiated contracts can create long-term burdens on a health system.

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Topics: Purchased Services

GPOs and Purchased Services: How to Maximize This Relationship

Posted by Chris Heckler on Mar 17, 2015 8:00:00 AM

Healthcare group purchasing organizations (GPOs) are very good at squeezing every penny out of the products you purchase. But for purchased services? Not so much. Most GPOs simply lack the experience, tools, and know-how to effectively leverage their members’ spend data to find opportunities for savings.

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Topics: Purchased Services

Not Using P-Cards and Ghost Cards? You’re Missing Out On Savings

Posted by Chris Heckler on Mar 13, 2015 8:00:00 AM

Procurement cards, also known as purchasing cards or P-cards, and virtual ghost cards are excellent tools used by hospitals to simplify and streamline the purchasing process. Organizations that use them can enjoy significant savings if they are controlled and managed properly. 

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Topics: Insider

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